With the recent closure of Solcius, a multi-state solar installation company, many customers are left wondering what happens next. As a trusted name in the solar industry, SolarFIX Protect is stepping in to provide ongoing monitoring and maintenance for Solcius’s abandoned customer base. We are here to offer stability and reassurance during this transitional period, ensuring your solar energy system continues to perform at its best.
Why Did Solcius Close?
Solcius’s closure can be attributed to several challenges, including intense market competition, rising supply costs, and evolving regulatory policies. Despite their strong reputation, these factors led to their decision to cease operations. At SolarFIX Protect, we are committed to helping customers navigate these changes smoothly and efficiently.
How to Ensure Your System’s Covered
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Review Your Paperwork: Start by reviewing your contracts with Solcius and your finance provider, if applicable. Understanding the terms of your agreement, including warranty details, will help you know your rights and next steps.
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Identify Manufacturers: Your solar system consists of various parts, usually from different manufacturers. Locate any information about these manufacturers in your documentation to address warranty claims directly.
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Contact SolarFIX Protect: Our team is here to provide immediate support and take over your system’s monitoring, allowing for future troubleshooting and diagnosis. Call us at (855) 218-9607 to get started.
Who is SolarFIX Protect?
We are a team of experienced professionals dedicated to servicing and maintaining solar panel systems across Texas. Our goal is to deliver a premium customer experience throughout the lifetime of your system. This includes expert-level workmanship, timely maintenance services, and cutting-edge monitoring solutions to ensure your system’s efficiency and longevity. With SolarFIX Protect, you’ll enjoy:
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State-of-the-Art Monitoring Services: Track your system’s performance in real-time and detect issues before they escalate.
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Comprehensive Maintenance: From routine inspections to advanced troubleshooting, we’re equipped to handle it all.
Steps to Getting Started
Reach Out to Us: If your system needs service or if you’d like to sign up for the SolarFIX Protect Program.
Schedule an Inspection: Our team will assess your system’s current condition and address any immediate maintenance needs. This includes inspections, cleanings, and necessary repairs.
Continuous Support: Our commitment includes ongoing support to address concerns and ensure your system operates efficiently.
Maintaining Your Solar System
Regular maintenance is essential for your solar system’s performance and efficiency. Here’s what SolarFIX Protect offers:
Maintenance Includes:
5 Year EXTENDED Workmanship Warranty (w/ yearly assessment)
FREE Yearly Solar System Assessment ($295 Value)
– Full System Inspection
– Assessment Report
– 1 Hour of Service
Monitoring Includes:
24/7 monitoring
Monthly Monitoring Reports
– Get Alerts! – If anything goes wrong, we will notify you with a game plan!
VIP Priority Service
– Get scheduling priority over non-SolarFIX Protect Member
Perks Includes:
Exclusive 10% Discount ALL products and services we offer
– Potentially saving you thousands!
– Save on Off-Grid AC, System upgrades, Repairs, Battery Backups & more!
Exclusive deals and promotions only for SolarFIX Protect members!
Loyalty Points (+10 points each month of active monitoring)
– Spend points on service calls, cleanings, batteries, generators and more
Our technicians have been trained to address minor issues on the spot, while for more complex problems, you’ll receive detailed options and recommendations to ensure your system operates at its best.
Financial and Legal Support
We’re here to assist with your finance provider or the original manufacturers of your solar system to address any warranty-related issues. If significant issues arise that cannot be resolved through standard channels, consulting with a lawyer specializing in consumer protection or contract law may be necessary.
Your Partner Moving Forward
While the closure of Solcius is unfortunate, SolarFIX Protect is dedicated to ensuring your transition is seamless. As your new service provider, you can trust that your solar investment will continue to deliver clean and sustainable energy for years to come.
SolarFIX Protect is stepping up to support customers impacted by Solcius’s closure. With our expertise and customer-focused approach, you can rest assured your solar energy needs are in capable hands. Contact us today to schedule your initial assessment and start your smooth transition with SolarFIX Protect.
SOLAR FIX OFFERS SOLAR REPAIR AND ELECTRICAL SERVICES IN TEXAS
Solar Fix Electrical Services have been in the Solar and Electrical industry for 10+ years.
We have seen just about every solar inverter, solar panel, or solar racking system out there and have the skills and tools necessary to fix your solar problem professionally and affordably.
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We look forward to helping you with all your Solar Repair, Removal and Electrical Services.