What to do when your solar company closes: Titan Solar Power

If you haven’t heard, another solar giant Titan Solar Power has gone the way of the Dodo. The closing of huge solar companies leaves a lot of homeowners scratching their heads wondering what to do now? Having a solar energy system installed is exciting and empowering. It contributes to a more sustainable future and results in substantial long-term savings amid soaring energy costs, especially when incorporating energy storage by installing solar batteries. Plus, solar can significantly increase your property value.

However, when your solar installer goes out of business or leaves your state, that excitement can be replaced with uncertainty and frustration. Such is the case for the customers of many solar companies, including PetersenDean, Sungevity, Pink Energy, American Solar Direct, and most recently, Kuubix Energy, all of which went bankrupt.

These unfortunate customers are often called “solar orphans.” They can be homeowners, businesses, or non-profits.

What to Do If Your Solar Company Goes Out of Business

Solar orphans are left to wonder:

• How will I get my solar panels serviced?
• What happens to my warranty?
• Where do I go from here?
• What if my solar installation is incomplete?

These are valid questions that we are often asked here at SolarFIX Electrical Services. We’ve helped hundreds of solar orphans regain control of their solar energy systems, ensuring that the promise of sustainable, cost-effective energy remains a reality for them. If you’re wondering what happens if your solar company goes out of business, you’re in the right place.

Why Many Solar Companies Go Out of Business

Like any other industry, the solar industry sees frequent newcomers and departures. However, there are a few specific factors that lead businesses to leave the solar industry.

Common Reasons Include:

1. Shoddy Installations: When companies grow too fast, they often face installation issues. It is much easier to ramp up sales than it is to ramp up quality installations.

2. Poor Customer Service: Poor customer service leads to poor customer experiences, resulting in negative online reviews which impact a company’s ability to drive new sales.

3. An Unsustainable Business Model: Some solar companies focus on rapid growth, which can be challenging to maintain due to seasonal variations in solar demand.

4. “Fly-by-Night” Solar Companies: Fly-by-night solar companies overcharge customers by reeling them into contracts with bad terms and often disappear before completing jobs or repaying debts.